This Privacy Policy describes the privacy practices of Altquid, Inc. (“Altquid,” “Candidry,” “we,” “us,” or “our”) and how we handle personal information that we collect through our application, website, and any other sites or services (collectively, the “Services”).
The Basics
Candidry allows users to receive anonymous messages through social media. Here’s how it works:
The Candidry app permits a user (“App User”) to generate a Candidry link and then use that link to solicit messages from anyone with access to the link (“Message Sender”).
When a Message Sender clicks on the Candidry link, they are taken to a URL where they can send a message directly to the App User.
The App User may choose to post the messages and the App User’s response to their social media accounts.
Candidry does not store the name or social media handles of the Message Sender, and cannot reveal this information to the App User or to others. However, we may reveal certain properties of the Message Sender to the App User, based on factors such as the Message Sender’s IP address or browser user agent. Additionally, Candidry may share this information with law enforcement if necessary for compliance, safety, or integrity issues.
To protect the safety of our users, we employ AI content moderation services (e.g., Hive Moderation). These services utilize deep learning and sophisticated algorithms to screen messages and filter out harmful language and bullying.
Personal Information We Collect
We collect information about you from a variety of sources, and the type of information we collect depends on how you interact with our Services—whether you visit our website, download the Candidry app, or send messages through the Services. Below is an overview of the categories of personal information we collect.
1. Personal Information You Provide to Us
Account information: App Users provide account details when they download the Candidry app and sign up to use the Services. App Users may provide their social media handle(s) so that we can link the Services to their accounts. They may also upload a profile picture for their Candidry account.
Messages: The content of messages that Message Senders submit to App Users through the Services.
Feedback or correspondence: Information you provide when you contact us with questions, feedback, or product reviews, or otherwise correspond with us online.
Usage information: Information about how you use the Services and interact with us, including any content you upload or otherwise submit to us, and information you provide when you use any interactive features of the Services.
Other information: Other information not specifically listed here, which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
2. Information We Obtain from Other Sources
We may obtain your personal information from third parties, such as marketing partners, publicly available sources, lead generators, and data providers.
3. Automatic Data Collection
We and our service providers may automatically log information about you, your computer or mobile device, and your interactions over time with our Services, communications, and other online services. This can include:
Device data: Your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (phone, tablet), IP address, unique identifiers (including for advertising), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location (e.g., city, state, or geographic area).
Online activity data: Pages or screens viewed, time spent on a page or screen, browsing history, navigation paths, access times, duration of access, and whether you have opened or clicked links in our marketing emails.
Tools for Automatic Data Collection
Cookies: Text files stored on your device to identify your browser or store settings, helping you navigate efficiently, remember preferences, enable functionality, understand user activity, and facilitate online advertising.
Local storage technologies (e.g., HTML5): Provide cookie-equivalent functionality but can store larger amounts of data on your device.
Web beacons: Also known as pixel tags or clear GIFs, used to show that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
How We Use Your Personal Information
We use personal information for one or more of the following purposes:
Providing and supporting the Services
Operate, maintain, and provide you with the Services.
Fulfill our contractual obligations to you (e.g., allowing you to create an account, responding to support requests, sending announcements, updates, and security alerts).
Improve, monitor, personalize, and protect our Services and communications
Troubleshoot, test, and research; keep the Services secure.
Investigate and protect against fraudulent, harmful, unauthorized, or illegal activity.
Provide customized Services and communications that may be relevant or of interest to you.
Marketing and advertising
Direct marketing: We may send you newsletters, special promotions, offers, and events via email or other channels, where permitted by law.
Interest-based advertising: We engage advertising partners (including third-party advertising companies and social media) to display ads about our Services. Where required, we rely on your consent for these activities, which you can withdraw at any time.
Enforcing agreements, complying with legal obligations, and defending against legal claims
Ensure the integrity of our Services, enforce our Terms of Service and other policies.
Comply with legal obligations or respond to valid legal processes, or requests from governmental authorities.
How We Share Your Personal Information
Service Providers We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate our Services (e.g., customer support, content moderation, hosting, analytics, email delivery, marketing, identity verification, fraud detection, payment processing, database management).
Advertising Partners We may share your personal information with third-party advertising companies, including for the interest-based advertising purposes described above.
Compliance, Fraud Prevention, and Safety We may share your personal information as necessary for compliance, fraud prevention, and safety purposes.
Business Transfers We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with (or during negotiations of) a corporate transaction such as a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution. We will make reasonable efforts to require the recipient to honor this Privacy Policy.
How You Share Your Personal Information
Other Social Media Users: App Users may choose to post or share responses to messages received through the Services on their social media accounts. Depending on your social media settings, these posts may be visible to other users on those platforms.
Your Rights and Choices
You have certain rights and choices regarding the personal information that we control.
Personal Information Requests
You may request the following in relation to your personal information:
Information about how we have collected and used your personal information (see this Privacy Policy).
Access to a copy of the personal information we have collected about you, in a portable, machine-readable format (where applicable).
Correction of personal information that is inaccurate or out of date.
Deletion of personal information that we no longer need or use for lawful purposes.
Additional rights, such as the right to object to or request that we restrict our use of your personal information. Where applicable, you may also withdraw your consent.
To make a request, please email contact@candidry.com. We may ask you for information to verify your identity. If you are a California resident, you can empower an authorized agent to submit requests on your behalf. We will not discriminate against you for exercising any of these rights.
Limits on Your Choices
In some instances, your choices may be limited if fulfilling your request would compromise others’ rights, our ability to provide the Services, or our legal obligations. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as described below.
Do Not Track
Some browsers may be configured to send “Do Not Track” signals. We currently do not respond to such signals. To learn more, visit www.allaboutdnt.com.
Children’s Privacy
Our Services are not intended for individuals under 13 years of age. If we learn that we have collected personal information from a child under 13 without parental/guardian consent as required by law, we will delete it. If you are a parent or guardian aware that your child has provided us with personal information, please contact us at contact@candidry.com. In certain jurisdictions, the minimum age may be higher based on local regulations.
International Data Transfers
We are based in the United States, and you provide your data to us in the U.S. We may transfer your personal information to our affiliates and service providers in the United States and other jurisdictions. These jurisdictions may not offer the same data protection laws as your home country. Where required, we implement relevant safeguards (e.g., contractual clauses) to protect your personal information in accordance with applicable law.
Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, in accordance with our retention policies and applicable laws, or until you withdraw consent (where applicable). We consider the amount, nature, and sensitivity of the information, potential risks of unauthorized use, and applicable legal requirements to determine the appropriate retention period.
Security Practices
We use reasonable organizational, technical, and administrative measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no method of data transmission or storage can be guaranteed to be completely secure. Please use caution when sharing personal information online.
Other Sites, Mobile Applications, and Services
Our Services may include links to other websites, mobile apps, or online services operated by third parties. These links do not signify our endorsement or affiliation. We do not control third-party platforms and are not responsible for their actions. We encourage you to review their privacy policies to understand how they handle your personal information.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the “Last Updated” date and posting the revised Privacy Policy on our Services. We may also provide additional notice, such as by email or in-app notification.
Contact Us
Altquid, Inc. (d/b/a Candidry) is responsible for the processing of your personal information and acts as the data controller. If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights:
This Cookie Policy explains how Altquid, Inc. (“Candidry,” “we,” “us,” or “our”) uses cookies when you visit our website or otherwise interact with our Services. It should be read in conjunction with our Privacy Policy. By consenting to this Cookie Policy, you consent to the use of cookies as described below.
What Are Cookies?
Cookies are small text files placed on your device (e.g., computer, smartphone, tablet) when you visit a website. They are widely used to make websites function, to help websites work more efficiently, and to provide analytical information to site owners (e.g., approximate location or usage statistics).
How We Use Cookies
We use cookies for the following purposes:
Preferences Cookies These cookies allow our Services to remember choices you make (such as language preference or region) and provide enhanced, personalized features. They may collect information related to your preferences, but are used solely to provide requested functionality.
Analytics Cookies These cookies help us understand how users interact with the Services by collecting information about the pages visited, how long users spend on each page, and any errors encountered. We use this information to improve the performance and usability of our Services. These cookies collect aggregated, anonymous data and do not identify individual users.
Your Consent
By consenting to our use of cookies, you permit us to place cookies on your browser as described in this policy. You may withdraw your consent at any time by adjusting your browser settings or using cookie management tools provided by certain third parties.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. Please revisit this policy periodically for any updates.
Contact Us
If you have any questions about this Cookie Policy, please contact us:
This Cookie Policy is designed to comply with the General Data Protection Regulation (GDPR). We obtain your consent for the use of cookies before placing them on your device, and we provide clear information about how to manage and delete cookies.